PEOPLE MANAGEMENT

People Management and Leadership

Management roles require a fresh approach because there are interpersonal demands. Working with people and eliciting the most effective result is a constant challenge as group dynamics change and roles develop. The success of any management role can rest on the individual’s ability to respond to the evolving situations as much as the belief in their decisions and direction.

...click for the full course outline for People Management and Leadership

Effective Meetings

In a recent survey of over 2000 managers across the UK, 82% felt they were wasting time in at least half of the meetings they attended. Considering the average manager or executive will attend between two and three meetings a day, this can quickly add up to a costly and inefficient use of time.

The promises of new technology have done little to improve these statistics, as people now find themselves in telephone conference calls, video conferencing and webinars that follow the example of the more traditional face-to-face meetings - with more time being wasted in increasingly hi-tech ways.

...click for the full course outline for Effective Meetings

 

Facilitation Skills

An understanding of effective facilitation skills enables you to gain many of the benefits of an external consultancy assignment - at a fraction of the cost. Any action plans resulting from a facilitated meeting are far more likely to be implemented successfully, as the plan has been created by and for the people who know the most about the subject matter.

...click for the full course outline for Facilitation Skills

 

Conflict Analysis and Resolution

Most companies have to deal with some form of conflict at one time or another. These disagreements can take many forms and tend to increase stress levels and use up precious resources such as time, energy and money, while diverting attention from the core purpose of the business. Effective conflict management can mean the difference between a minor inconvenience and a massive disruption to the smooth running of a company.

...click for the full course outline for Conflict Analysis and Resolution

 


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