PEOPLE MANAGEMENT
Management roles require a fresh approach because there are interpersonal
demands. Working with people and eliciting the most effective result
is a constant challenge as group dynamics change and roles develop.
The success of any management role can rest on the individual’s
ability to respond to the evolving situations as much as the belief
in their decisions and direction.
...click for the full course outline for People
Management and Leadership
In a recent survey of over 2000 managers across the UK, 82% felt
they were wasting time in at least half of the meetings they attended.
Considering the average manager or executive will attend between
two and three meetings a day, this can quickly add up to a costly
and inefficient use of time.
The promises of new technology have done little to improve these
statistics, as people now find themselves in telephone conference
calls, video conferencing and webinars that follow the example
of the more traditional face-to-face meetings - with more time
being wasted in increasingly hi-tech ways.
...click for the full course outline for Effective
Meetings
An understanding of effective facilitation skills enables you
to gain many of the benefits of an external consultancy assignment
- at a fraction of the cost. Any action plans resulting from a
facilitated meeting are far more likely to be implemented successfully,
as the plan has been created by and for the people who know the
most about the subject matter.
...click for the full course outline for Facilitation
Skills
Most companies have to deal with
some form of conflict at one time or another. These disagreements
can take many forms and tend to increase stress levels and use
up precious resources such as time, energy and money, while diverting
attention from the core purpose of the business. Effective conflict
management can mean the difference between a minor inconvenience
and a massive disruption to the smooth running of a company.
...click for the full course outline for Conflict
Analysis and Resolution
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