Negotiation Skills

Whether it be part of a traditional sales process, or working through an internal challenge where two parties have different outcomes in mind – negotiation skills are an invaluable asset.  Even when deals or situations seem to be at a ‘stale-mate’, skilled negotiators find a solution.  And this does not have to mean ‘meeting in the middle’ – there are much more structured and useful ways to negotiate.     

Workshop Aims:

The one day workshop is designed to increase the participant’s awareness of the skills required to successfully negotiate in a range of circumstances.  Participants will become more confident, assertive and motivated, effecting better working relationships and obtaining more win-win deals.

The workshop will use a variety of interactive learning tools including individual exercises, small group work and plenary discussion.

Participants will learn:

  • What is Negotiation?
  • Proper Negotiation Planning
  • How to develop negotiation strategies
  • The skills of a successful negotiator 
  • Knowing your strengths and development areas
  • Recognise the steps of the negotiation process
  • Why negotiation is not about meeting in the middle
  • Identify potential sticking points
  • Know your best case and worst case scenario
  • Being clear about your limitations
  • Putting yourself in your buyers shoes
  • Using a structure to guide discussion
  • Rapport
  • Different approaches to negotiation
  • Using integrity and influence to succeed

Who should attend?

  • Anyone in your organization with responsibility for sales
  • Anyone involved in negotiating internally with colleagues or externally with customers or suppliers

Tailored programmes and coaching

The core components of this workshop are delivered as a one day introductory session.  More advanced or follow-on sessions are also available for participants learn; for example Sales Skills and/or Dealing with Demanding Customers.  For those people who really want to hone their skills, or work on a particular scenario, one-to-one coaching is available for extra assistance.

 


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